• R.E.M. Residential 8 West 36th Street, 8th Floor, New York, NY 10018
  • (212) 260-8060
Schedule a Call

What Our Clients Are Saying

Real Stories of Success and Satisfaction from Those We’ve Had the Pleasure to Serve

Trusted by Boards, Investors, and Shareholders

At R.E.M we are extremely proud that clients and tenants alike are happy with our service and grateful for the help we provide them. People are moved to tell others about their positive experience with our company and service, whether they frequent Google, Facebook or Yelp. Here is just a small sample of people for whom we have helped make a difference. There is nothing more rewarding than hearing praise from people whose lives we have positively impacted. That is why we do what we do.

Peter Hausperg​

Eastern Consolidated
We are happy to express our utmost satisfaction with the property management services provided by R.E.M. Residential in addressing and resolving all of the various physical and tenancy issues in our New York City multi-family property portfolio, many of which have been quite complicated and challenging due to the nature of the properties. R.E.M has provided unparalleled services while maintaining and enhancing our investment’s value …… R.E.M and Eastern have developed an excellent working relationship of more than four years at this point. We have relied on their knowledge, integrity and commitment to exceptional real estate management practices.
Read the Letter

Fred Farinacci

Board Member, Manhattan Place Condominium
Outstanding Service! REM Residential was hired to manage our high-rise condominium, and the results have been exceptional. The property manager and their team are true professionals, and they’ve significantly enhanced every aspect of building operations and the resident experience. The property is better maintained, cleaner, and the financials are now more organized and transparent than ever before. We’ve seen noticeable improvements in both the day-to-day management and the overall atmosphere of our community. I highly recommend REM Residential for anyone seeking the best in property management services!
Read the Letter

Channa Taub

VP 350 Real Estate, LLC
In a city with no shortage of mediocre management companies, we beat the odds in hiring REM to manage our properties. Rick and his team are dedicated professionals who stay one stop ahead of any problems that may arise and will always have your interests at heart. They are knowledgeable and make sure to keep you informed of the latest twists and turns of city regulations. Their excellent recommendations continually save us money: repairs are performed efficiently and cost-effectively, our insurance and legal costs dropped, etc. By being responsive and available to our tenants, they reduced our turnover costs. Their excellent accounting team communicates well and provides us with clear and thorough statements. They are our trusted partner, treating our properties as if they are their own, All in all, we cannot recommend REM highly enough!
Read the Letter

Jessica Hakim

Carnegie Hill
It is a pleasure to having REM manage our multi-family properties. Their entire team is dedicated to providing professional management, and treats each property as if it is their own. We are a rather large company and have worked and continue to work with several management companies. None have been as responsive and hands on as the REM team. The future is bright for this growing company.
Read the Letter

Morris Moinian

Fortuna Realty

My company depends upon dealing with professionals and experts of the highest integrity. R.E.M. Residential understands this and has over the years been a source of information and expertise for our firm. Because of our longstanding relationship with R.E.M. Residential, they understood our investment objective and subsequently assisted us in purchasing and repositioning a portfolio of Manhattan apartment buildings.

Read the Letter

Annette Osnos​

JH Taylor Construction Corp.
I am delighted that R.E.M. has been able to grow, develop, enjoy success and be recognized for the unparalleled customer service you deliver. Your team at R.E.M. has shown me that loyalty and trust are deeply rooted in your character. Clearly, this is a strong and healthy partnership. Rick, you have so much to be proud of. The work ethic you have demonstrated from the beginning is remarkable and the reward of having happy, satisfied clients is just one proof point. It’s a great feeling to be able to spend more time at our vacation home in Jackson Hole, to rest easy knowing that our buildings are in your capable hands! Thank you for that.

Noah Osnos

1804 Washington Ave Corp.

R.E.M.’s management service has received our trust and faith, as that they have always held our best financial and ethical interests at heart. They have handled matters ranging from all various rent controls & New York City regulations and ensuring daily communications on all material business matters, to providing customizable management statements. Their careful keeping of property files and records has been useful for legal challenges and financial evaluation. I probably don’t say it enough but the employees R.E.M. has in the office have all been fantastic hires. Each of them has strengths for the operation and R.E.M. has given them authority and independence to perform at the highest level.

Noel Allen

540 West 28th Street Corp.

I have worked closely with them in development of the 2021 budget and find them professional and am pleased in their diligence to develop a responsible budget for our Board. They have brought relevant experience as building managers and helpful in highlighting areas where costs can be reduced with the understanding of risks.

I have found the team at REM to be very accessible, eager to be helpful and enjoyable to work with.

Read the Letter

Joseph Jeff Loewi​

President 315 E 77 St Corp

Unlike the many managing companies that push for unnecessary so called “improvements” to boost their own bottom line, REM has never pushed. They make suggestions, educate the board, explain the pros and cons, detail the costs and benefits, and document the potential future savings. They also have worked with numerous different contractors but there is never any pressure to select one or the other or even to select any of his contacts. We just completed our local law commitment, chose the lowest bidder, the work was excellent, timely and the job came in on budget. So look around carefully but give REM serious consideration.

Read the Letter

Chet Hochbaum

DCCH Inc.
R.E.M. Residential has been managing our Manhattan mixed-use building for more than three years. During that time the team at R.E.M. has impressed us in all phases of the task. We particularly appreciate their attention to detail, anticipating and handling potential tenant issues, knowledge of the considerable intricacies of owning and managing real estate in New York City, as well as meeting all projected financial targets while maintaining the property at the highest level. Our relationship with R.E.M. has exceeded our expectations and I give them our highest recommendation.
Read the Letter

Evan Xenopoulos​

EAX Group
EAX Group Wholeheartedly recommends R.E.M. Residential for its property management services. R.E.M. took over management of one of our properties a year ago, and the improvement in the building has been dramatic. First, R.E.M. is extremely hands on in its management of the property, and quick to resolve any issues. This includes any violations with the city, or issues with common spaces. Second, we saw an extremely proactive approach towards managing tenants and understanding the needs of the building. Third, we appreciate the extensive monthly reporting as well as communication with the ownership group about issues facing the building. Finally, we also found R.E.M. was proactive in creating a strategy to improve the rent roll as well as quality of the tenants.
Read the Letter

Kenneth P. Kahn​

Kalmar Realty
About 6 months ago my family changed management companies to Rick Elezi and R.E.M. Residential for our Manhattan building that has been in our family for over 90 years. We had been with our prior management company for over 45 years and I feared the switch would be awkward. Rick understood my concerns and the switch was efficient and without problems. Since R.E.M. Residential has taken over as the management, Rick and his staff have acted proactively to address issues that were of concern. The building has already been improved, violations have been removed and tenant relations are better.
Read the Letter

Brison C. Rohrbach​

Our experience [with R.E.M.] to date has been even better than our expectations. We found that Rick works non-stop and does not know the meaning of weekends. If we send an email, it is responded to almost always within an hour. We have been very pleased with R.E.M.’s accounting. They let us know if they see something out of the ordinary. To date all of our bills have been paid on time, and the monthly accounting reports are comprehensive (they use Appfolio). We like that in addition to the income statements and cash reports, the invoices are attached giving the Board the opportunity to review the details of paid invoices. We have been very pleased with R.E.M. Residential, and their care for our building.
Read the Letter

Diane Drey​

353 Central Park West
I am writing this letter to express how impressed our building partnership is with the wonderful service R.E.M. has provided us over the past year with regard to the day-to-day management duties of our rental property in New York City. R.E.M. has managed several significant renovation projects on our behalf with an extremely high level of efficiency and professionalism. The office staff is pleasant to speak with, our calls are typically returned promptly and we are always kept informed with regard to matters such as lease renewals and market conditions in relation to rental rate increases. I would recommend R.E.M. to any property owner that wishes to retain the services of a top-notch, professional property management firm that truly follows through on everything that it is supposed to.
Read the Letter

Luis J Garcia Maldonado

I have been serving on the Board of Directors of The 540 West 28th Street Condominium as Vice-President for more than 6 years. We are a 90+ unit high end luxury residential and commercial Condominium. REM and its expertise have generated significant savings for our operating budget (in our case by changing building security based upon their recommendation), because of their vast contact network and systematic evaluation of competitive vendors that they brought to the table. One of the most important attributes is that they are always available to us and have great  relationships with our building superintendent, and our building staff who he supervises, making the building function seamlessly. Any building that has REM as their management company is in good hands as far as I am concerned, and I can thus highly recommend them!
Read the Letter

Ben Haghani

Managing Partner, Steelpoint Property Group
I’ve had the pleasure of knowing and working with Rick Elezi and REM Residential for the past 17 years. Rick and his team have always been professional, reliable, and committed to meeting the needs of property owners and tenants alike. Michael Besse, my day-to-day property manager, exemplifies this commitment to excellence. He is attentive, proactive, and ensures that every detail is handled efficiently and with care.
Read the Letter

Lee Rosen

REM has been excellent to work with, and are everything that you can hope for from a residential management company. In fact, we look at them as more of a partner than an outside vendor. They are really on top of everything going on within our apartment building, and always keep us up to speed with any developments or issues that need to be addressed. Their staff is very knowledgeable within their respective areas of expertise, and they are highly responsive to any of our questions or needs. We are extremely happy that we found REM through a referral, and long forward to continue a long term partnership with them.

Michael J. Martino

Asset Manager
R.E.M. Residential has been managing our NYC residential portfolio successfully for several years and have always been attentive to our needs and add value to our properties. Rick Elezi, Michael Besse and the entire REM team are a pleasure to work with and provide a positive and hands-on management style. We are pleased to be working with R.E.M. Residential as our property management partner.

Andrew M. Romano

ESQ
I have had the pleasure of working closely with R.E.M Residential over the past 10 years in my capacity as an attorney. R.E.M Residential demonstrates a keen understanding of the legal aspects of property management, ensuring compliance with regulations and responding to legal matters promptly and effectively. What sets R.E.M. apart is their ability to maintain excellent communication with all stakeholders, including tenants, property owners, and legal professionals. This ability has fostered an environment of trust and collaboration, making their management services truly exceptional.
Read the Letter

Carl L. Finger, Esq.

Finger & Finger, A Professional Corporation
We’ve been fortunate to work with REM for mutual clients. The responsiveness of the staff to resident concerns remains a hallmark of REM’s service. The residents appreciate speaking to someone who understands their concerns and attends to them with a smile. The culture of friendliness and openness makes our job a lot easier and reflects well on the Boards that employ REM.
Read the Letter

Max Rozen

Board President, 14 Hope Street Condominum
We are so glad we found R.E.M. It’s been night and day. R.E.M has a team of experts ready to help with anything related to insurance, vendors, unit owner questions, and more. REM’s communication is their strong suit and they are on top of the myriad concerns from our building. REM has a vast network of reliable vendors to solve any maintenance or repair. Above all REM is always willing to help. Thank you R.E.M!
Read the Letter

Read Real Feedback from Our Customers!

R.E.M Residental

R.E.M. Residential manages over 250 buildings – almost 10,000 units – throughout New York City, Northern New Jersey and Westchester. R.E.M. Residential is a progressive family business while still maintaining old world values.

Contact Information

  • R.E.M. Residential
    8 West 36th Street, 8th Floor New York, NY 10018
  • Phone: (212) 260-8060

Quick Navigation

Linkedin Yelp

© 2024 | All Rights Reserved by R.E.M Residential
Developed by Aiconversionist